We at Recipe Analyzer want you to be completely happy with your subscription. If you have any questions, concerns, or problems, please contact us or open a new support ticket.
If you decide Recipe Analyzer isn’t the right fit, we want to make things right.
14-Day Money-Back Guarantee
We offer a 14-day, money-back guarantee on your first purchase of any paid plan (monthly or annual). Simply contact us within 14 days of your purchase with details of your request, and we’ll issue a full refund.
Cancelling Your Subscription
You can cancel your subscription at any time from your account settings. When you cancel:
- You will not be charged again.
- You keep full access to Recipe Analyzer until the end of your current billing period (month or year).
- Your account, saved recipes, and data remain available if you decide to resubscribe later.
Cancelling stops future payments — it does not automatically trigger a refund for the time remaining in your billing period.
Refunds After 14 Days
Because Recipe Analyzer is a subscription service, we do not offer automatic prorated or partial refunds for unused time after the 14-day guarantee period. This applies to both monthly and annual plans.
That said, we review every request individually. If you believe your situation deserves an exception, contact us — we may, at our sole discretion, offer a partial refund as a goodwill gesture.
Renewals
Subscriptions renew automatically at the end of each billing period. We send a reminder email before annual renewals.
If your subscription renewed and you didn’t intend to continue, contact us within 14 days of the renewal charge and we’ll refund the renewal in full, provided the service hasn’t been used since the renewal date.
Conditions for a Declined Refund
Due to the nature of digital services, we recognize that this policy can be abused, and reserve the right to refuse refunds in specific cases.
We will not refund your payment in the following situations:
- If the refund is requested after 14 days from the initial purchase (outside the goodwill exceptions described above).
- If the service was used extensively during the refund period (e.g., a significant number of recipes analyzed or exported).
- If you refuse the help of our team to resolve a technical issue you’re experiencing.
- If you claim there is a problem with the service without providing additional details.
- If you file a chargeback or payment dispute with your bank instead of contacting us first — please always reach out to us before disputing a charge, as disputes freeze our ability to refund you directly.
- If we determine the refund policy is being taken advantage of or abused.
Refund requests may take up to 3 business days to process. Once processed, refunds typically appear on your statement within 5–10 business days, depending on your bank.
